Shipping policy

Marsh House carefully packs each item with the unique nature of antique and vintage pieces in mind.

SHIPPING

Shipping for eligible items is calculated at checkout based on the delivery destination and available carrier services. Orders are typically shipped via FedEx.

Please allow time for your order to be carefully prepared and packaged before shipment. Once your order has shipped, you will receive tracking information when available.

Delivery dates provided by shipping carriers are estimates and cannot be guaranteed. Marsh House is not responsible for carrier delays or other circumstances outside of our control.

FURNITURE PICKUP & DELIVERY

Furniture is available for pickup or delivery and is not shipped using our standard parcel shipping rates.

At checkout, furniture may display Furniture Pickup / Delivery Coordination at $0.00. This does not mean that delivery is free. Following purchase, Marsh House will contact you directly to coordinate pickup or delivery. Any delivery charges not included at checkout will be discussed and agreed upon with the customer before delivery is arranged.

Please contact us before purchasing if you would like to discuss furniture delivery options or obtain additional information.

DAMAGED SHIPMENTS

Please inspect your order promptly upon delivery. If an item arrives damaged, contact us within 48 hours of delivery at marshhouseantiques@gmail.com.

Please include your order number and photographs of the item, shipping box, packaging materials, and any visible damage. Please retain all original packaging while the matter is being reviewed.

Marsh House will review the information provided and work with you regarding the appropriate next steps, including any applicable carrier claim.

QUESTIONS

For questions regarding shipping, pickup, or furniture delivery, please contact us at marshhouseantiques@gmail.com